Call Scripts

Introductory Call to Study Abroad Program Staff

Introductory Call to Study Abroad Program Staff

1. Introduction

Hello, my name is [  NAME  ] and I am a US citizen currently living in [  COUNTRY/CITY ]. I’m calling to speak with someone about American students studying at [  UNIVERSITY/INSTITUTION  ]. Are you the right person?

1. 1. Answers YES: Great! The US has an important election this November. Voting while living outside of the US can be difficult, which is why I volunteer for an organization that helps US citizens register to vote while living abroad. Does [  UNIVERSITY/INSTITUTION  ] have a plan to help US students studying abroad to vote?
      (go to 2. Share VFA Information a or b)
      
      

   2. Answers NO: Could you connect me with the appropriate person?  
      (begin again from 1)

2.   Share VfA Information

1. 1. Answers YES: Wonderful! Can you tell me about it?  (listen & learn about their plans)
      I’d also like to send you information about our online voting assistance platform,  students.VotefromAbroad.org. We have great resources to help Americans studying abroad to register to vote and request and submit their ballots, including a Help Desk staffed with absentee voting experts to answer questions your students may have. Can I email information to you?
      (go to Arrange Follow-Up a or b)
      
      

   2. Answers NO or UNSURE: The US has an important election this November and students from the US have an exciting opportunity to vote while living abroad! I am passionate about helping them, which is why I volunteer with students.votefromabroad.org. We have great resources to help Americans studying abroad register to vote and request and submit their ballots, including a Help Desk staffed with absentee voting experts. I have flyers, posters and letters that explain the process for Study Abroad students. Can I send them to you by email?
      (go to Arrange Follow-Up a or b)

3.   Arrange Follow-Up

1. 1. Answers YES: Great! What is your email address? (document email address)
      You will receive an email from me or one of my fellow volunteers with the information and materials. Please let us know if you have any questions about students voting while studying abroad and we’ll be happy to answer them.
      (go to End Call)
      
      

   2. Answers  NO: Is there another way you’d like to share the message with your students? We have emails and social media posts if you’d prefer.
      (document requested information, go to End Call)
      
      

4.  End Call: Thank you so much for your time and for helping students to vote!

5.  Follow Up: Send Follow Up Email to Study Abroad Directors and Program Staff