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- Test your pc/workstation prior to the meeting. Ensure the audio works. Use a headset where possible
- login to the WebEx meeting using "Moderator" in your name – so people know what roll you are playing, and can turn to you for support
- keep active discussion going in the WebEx chat box so that people know you are there
- enforce the **Hand Up to "Everyone" in the chat box rule to keep a clear indication of who is in the Queue to speak next. (We discourage usage of the "Hand up" option in WebEx. It is only seen by the presenter/host and does not allow for indication of whom may be next)
- provide a regular update of the names of people in the Queue by retyping the list in the chat box
- keep all participants on MUTE if they are not speaking to the meeting
- Help ensure that individual participants that are having technical issues do not seriously interrupt the meeting
- Encourage them to connect with you or another support person via a personal Skype chat, if needed
- you may need to type questions to the speaker into the chat area so that everyone can understand what's being said
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