Supported Devices, Operating Systems and Browsers
The following is a list, from Cisco/WebEx, listing the currently supported Operating Systems and Web Browsers supported by our current version of WebEx ( As of 2018 01 13 = WBS32). The list of devices will change, at times without notice.
Your DA WebEx Team suggests that you always test a device or application prior to use.
Cheers
Your DA WebEx team (WebEx DA-Admin webex@demsabroad.eu)
Operating System and Browser Support
Windows1 | Mac OS X2 | Linux3 | |
---|---|---|---|
Operating Systems | Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit, Windows 8.1 32-bit/64-bit, Windows Server 2008 64-bit, Windows Server 2008 R2 64-bit, Windows 104 WebEx supports Windows Server 2012 R2 and 2016 with limitations5 | 10.7, 10.8, 10.9, 10.10, 10.11, 10.12 | Ubuntu 12.x and 14.x (Gnome), Red Hat 5, 6, Open SuSE 13.1, 13.2,Fedora 19, 20 (all 32-bit) |
Available WebEx Services | All services | Meeting Center, Training Center, Event Center, Support Center | Meeting Center Event Center Training Center Remote Support |
Minimum System Requirements | |||
Processor | Intel Core2 Duo CPU 2.XX GHz or AMD processor (2 GB of RAM recommended) | Intel (512 MB of RAM or more recommended) | Intel or AMD x86 |
JavaScript | JavaScript and cookies enabled | JavaScript and cookies enabled | JavaScript and cookies enabled |
Other | Active X enabled (unblocked for IE is recommended) Java 6 or later | Java 6, libstdc++ 6.0, GNOME/KDE windowing system | |
Browsers | |||
Internet Explorer | 7 (32-bit/64-bit), 8 (32-bit/64-bit) partially supported6 9 (32-bit/64-bit), 10 (32-bit/64-bit), 11 (32-bit/64-bit) supported | ||
Edge | The Edge browser is supported using the WebEx Temporary Folder Solution (TFS) by downloading and installing an executable file (.exe) the first time it is used. The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Meeting Center, Event Center, Training Center, and Support Center. | ||
Mozilla | |||
Firefox is supported with WBS versions 30.14 and later, and 31.8 and later.7 | For WBS30.13 and earlier, and WBS31.7 and earlier: Firefox 52 and later 32-bit and 64-bit on Microsoft Windows is supported using the WebEx Temporary Folder Solution (TFS) by downloading and installing an executable file (.exe) the first time it is used. For WBS30.14 and later, and WBS31.8 and later: Firefox 52 and later 32-bit and 64-bit is supported only for starting and joining meetings, events, training sessions, or support sessions in Meeting Center, Event Center, Training Center, and Support Center. Firefox 51 and earlier are supported, though users with Firefox 50 and 51 receive warning messages to restart their browsers. | Latest | Firefox 52 and later 32-bit only is supported in Linux using the Java Network Launch Protocol (JNLP), but not with WebEx Meeting Center video (CMR) enabled, and also not with Personal Rooms enabled. |
Safari | 5, 6, 7, 8, 9, 10 | ||
Chrome7 | Latest 32-bit/64-bit | Latest 32-bit/64-bit |
Chrome OS: Chromebook, Chromebit devices
As of 2018 Jan, Chrome OS devices are not considered to be fully supported by the DA WebEx team. After testing, we have found "some" Chrome OS devices that will function as "Participants" only with no administrative capabilities (e.g. Host/Presenter features are not available). Other devices have failed to fully connect to a WebEx meeting.
Note: There is a Chrome OS app available from the Chrome Store, but, we have had limited success in running it. Our recommendation, at this time, is to use an alternative device.
Below is a link to the current Cisco Help file regarding System Requirements. Note: this may change as our version is updated:
https://collaborationhelp.cisco.com/article/en-us/nb8raex
DA WebEx Team: 2018 01 13 webex@demsabroad.eu
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