Call and SMS Activity – Jan to Nov 2024

Global Calls and SMS Messaging

• 340,000 Total Calls made by DA Calling Volunteers through 12 Nov 2024

• 133,000 SMS broadcast messages sent in 2024

• Over 3,500 average calls a day between 15 Aug and 17 Oct 2024

• 5,700 calls on 13 Oct 2024 (Peak Day)

• 10 major CallHub campaign Initiatives: 

  • CC local, Battleground Unreliable & Reliable Mail, Electronic Return, Ballot Return, Ballot Curing, State Data, US Calling, etc.

• Over 300 unique CallHub Campaigns created in 2024

• Impact:

  • 46% of members we spoke to used VFA in 2024

    • 34% of members we didn’t speak to used VFA in 2024

  • 46% of members we spoke to told us they voterd in 2024

Volunteer Calling Agents

• 147 Calling Volunteers made calls on 16 Oct 2024 (Peak Day)

• 761 Calling Volunteers made calls in 2024

• 470 New Calling Volunteers made calls in 2024

Country Committee-focused Campaigns – Jan to May 2024

• 70,000 Calls for CC-local calling through May 2024  

• 17 Countries ran local CC calling campaigns Jan to May 2024:

  • Americas: Canada, Costa Rica, Guatemala, Mexico;

  • EMEA: Austria, Czech Rep, France, Germany, Hungary, Italy, Norway, Portugal, Spain, Sweden, UK;

  • AP: Hong Kong, Japan

Average Call Disposition for CC-local Calls in 2024

• 25% Answered

• 33% Left Message

  • 58% Answered + Left Message => Call Connection Rate

• 43% No Answer

Average Call Disposition for Global Calls in 2024

• 17% Answered

• 36% Left Message

  • 53% Answered + Left Message => Call Connection Rate

• 46% No Answer

Also

• In addition to CallHub calling, at the end of the season 47 countries made local calls to their members who vote in key states, to ask them if they voted.

• And DA volunteers made 48,000 calls to US voters for the Harris/Walz campaign.