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Agent Instructions, Call Dispositions, Survey Questions

and Autotags

for CC CallHub "Ballot Request

Your Ballot" campaigns

  • These are the questions that calling Agents need to answer when making CallHub calls

    • The highlighted Autotags will be applied to the member's record with each survey response

    -Spring 2020" campaigns

    • Instructions for Calling Agents on:

      • Setting Call Disposition,

      • Answering Survey Questions, and

      • Updating member Voting Data in CallHub Campaigns.
    Warning

    It is very important that all Calling Agents review and follow this document when making calls so that we can get accurate call reports and correctly update membership records.



    Iframe
    srchttps://docs.google.com/document/d/1ZVCTMnJ5Ult84AASY_vg8MoshdxQZB5BUQql3zarzf4/edit?usp=sharing
    width 1200
    height 2400


    Direct Google Doc link:

    ...

    https://docs.google.com/document/d/

    ...

    1ZVCTMnJ5Ult84AASY_vg8MoshdxQZB5BUQql3zarzf4/edit?usp=sharing