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Comment: update to GPP 2020 doc


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Agent Instructions, Call Dispositions, Survey Questions

and Autotags

for CC CallHub "

Request Your Ballot" campaigns

  • These are the questions that calling Agents need to answer when making CallHub calls

    • The highlighted Autotags will be applied to the member's record with each survey response

    GPP 2020" campaigns

    • Instructions for Calling Agents on:

      • Setting Call Disposition,

      • Answering Survey Questions, and

      • Updating member Voting Data in CallHub Campaigns.
    Warning

    It is very important that all Calling Agents review and follow this document when making calls so that we can get accurate call records and correctly update membership records.




    Direct Google Doc link: https://docs.google.com/document/d/17Hh1-RmwZWZL9juHzj5RJbpPCFCGzsPzVTCzeVaFGXHYPDUObiggdY8xczfBCdn5COuAVNU01ZRwhyBIF26NSc/edit?usp=sharing